A 12-month warranty. On every phone.
Every phone from G-TECHPRO has a 12-month warranty. Bring any fault that is not caused by damage back to our shop on 125 Granby Street, Liverpool, or call us.
12
months of cover. Faults, not damage.
What it covers. And what it does not.
Covered
- Faults with the phone that are not caused by damage.
- If it is a covered fault, we repair or replace the phone.
Not covered
- Damage after you bought the phone, such as drops, cracks and liquid.
Not sure which side your problem falls on? Call or visit and we will take a look.
How to claim. Three steps.
Call or visit
Call 07549 970000, email supports@g-techpro.co.uk or bring the phone to 125 Granby Street. Please call ahead for opening hours.
Tell us what is wrong
Tell us which phone it is and what it is doing.
We look into it
We check the phone and tell you what happens next.
Your legal rights are not affected.
This warranty is on top of your legal rights as a customer. It does not replace them or make them smaller.
For cancelling an order, rejecting a faulty phone and how to send something back, read our returns and refunds policy. For collecting an order or a repair, see delivery and collection.
DraftTo confirm with G-TECHPRO: what counts as a fault, whether battery wear is covered, whether we repair, replace or refund, and what proof of purchase you need.
Need to make a claim? Start with a call.
Call 07549 970000 or bring your phone to 125 Granby Street.